Draw the conversation.Mtschat runs it.
A drag-and-drop canvas for Instagram DM automations. Connect messages, buttons, conditions, delays and tags — no code, no guesswork, and nothing goes live with a loose end.
Five building blocks, endless flows
Every automation is built from the same small set of pieces. Learn them once and you can build anything from a welcome message to a full lead funnel.
Messages
The words you send — as a DM or as a public reply to a comment. Keep each one short and point to the next step.
Buttons
Give people a clear next step. Each button gets its own path — and a tap opens the 24-hour messaging window.
Conditions
Branch on what you know: has a tag, tapped a button, replied with a keyword. Send each person down the right path.
Delays
Pause between steps so follow-ups feel human, not instant — while staying inside the window Instagram allows.
Tagging actions
Label contacts as they move through a flow. Tags power segments, broadcasts and reporting later.
Start from a template
Comment-to-DM, story replies, welcome messages, lead capture and FAQ responders all open here, ready to edit.
Nothing goes live half-finished
Before you publish, Mtschat walks every path in your flow. If a button leads nowhere or a condition has an unconnected output, it is flagged on the canvas so you can fix it first.
- Unconnected outputs highlighted right where they are
- Connect the loose end to a new or existing step, then publish
- No one gets stuck waiting for a reply that never comes
- Trigger connected
- All messages have content
- Delays within the messaging window
Change things without fear
Every time you publish, Mtschat keeps the previous version. Try a new opening line or a different button; if it doesn’t work, restore an earlier version in a click.
- Version 4 New button label Live
- Version 3 Added 2-hour reminder Restore
- Version 2 Second keyword “GUIDES” Restore
- Version 1 First publish Restore
Follow up at the right moment
Sequences are multi-step follow-ups that run on their own. Each step waits, checks, then sends — and only inside the messaging windows Instagram allows.
- Step 1 · NowDeliver the guideThe link they asked for, right after the button tap.
- Step 2 · +2 hoursQuick check-in“Did the guide open okay?” with two reply buttons.
- Step 3 · If they replyNext offerTheir reply keeps the conversation open for the next step.
- Step 4 · AlwaysTag and stopTag the outcome and end cleanly — no messages outside the window.
New to messaging windows? Read how Instagram’s 24-hour window works.
Your first flow, live today
The Flow Builder is on every plan, including Free. Start from a template or a blank canvas.